Research and Development

Research and Development
Staying up to date in your industry is not an easy task, but it is doable. Our team not only attends, but also conducts field analysis of all major exhibitions and conferences that shape global trends for various sectors. Thanks to our expertise and experience in key industries including CEP (Courier, Express and Parcel Services), HoReCa, MLM, Fashion, eCommerce & Marketplaces, qCommerce, and Fintech, we are always ready to set business goals and tasks, conduct quantitative and qualitative research, provide practical recommendations, and implement right solutions on any of our clients' issues.
When analyzing competitors, individual brands, the market landscape, or developing tech products we always seek to involve highly experienced local teams. This allows to always create the right CJM and conduct relevant field research on customer experience. Key regions of work are Europe, North America, China, and of course the UK.

Insights and Analytics
What do clients need? What growth levers can be utilized for your business? What is essential and absolutely crucial to your project? Where is the industry heading? These are important questions.
Our team’s expertise and experience are here to answer these and other equally burning questions. Together with our partners, we provide clients with data-driven insights and knowledge about their markets through working with real people, as well as conducting market research directly in places where key players of various industries operate. This research is possible due to our many years of successful work in the event industry of all categories, scales and complexities.

Development
We collaborate with our clients to create custom solutions that improve business metrics, digitally transform their business, and gain unique competitive advantages through technology. In each specific case, we rely not only on technical elements, but also on market research, big data, internal and external expert opinions, as well as successful use cases from similar markets.

When developing a new product or improving an existing solution for our clients, there is often a requirement to find the optimal IT solution for this purpose. That's why we partner with the most sought after industry professionals and teams to achieve such goals.

One of these key partners are golab.com.ua for Eastern and Western Europe, and omnibek.com in North America.